Corporate Governance
We handle people's health data, which means governance isn't a box-ticking exercise for us — it's the thing that determines whether people can trust the platform at all.
How we operate
- Accountability — decisions about data handling, partner verification, and platform policy are owned by named leads, not left ambiguous.
- Data protection — our practices are governed by our Privacy Policy, and we review access controls on health data on an ongoing basis.
- Professional verification — every doctor, physiotherapist, lab, and caregiver on the platform is checked before being listed.
- Grievance handling — complaints and disputes are handled under our Grievance Redressal Policy, with defined response timelines.
Policies that make up our governance framework
Questions about governance
If you have a question about how we're structured or how a decision affecting your data was made, write to governance@shishumaacare.com.
Verified Providers
Every doctor, physiotherapist, and lab partner on Shishu Maa Care is verified before they're listed, so the care you book is always from a trusted source.
Bank-Grade Encryption
Your health records and personal data are protected with 256-bit AES encryption and secure HTTPS/TLS transfer — the same standard banks use — so only you decide who can see them.
Transparent Pricing
Book lab tests at fair rates and get free doctor consultations — no hidden fees, ever.
Know more about Shishu Maa Care
Access medical and health information
Shishu Maa Care gives you one lifetime record for vitals, lab reports, surgeries and vaccinations — organized and written to be easy to understand, not just easy to file away.
Set medication reminders
Track your medication schedule with reminders for dosage, frequency, and timing — never miss a dose again.
Book lab tests
Schedule lab tests and preventive health packages, track your sample status, and view reports online as soon as they're ready.
Consult a doctor online
Connect with verified doctors, book scheduled visits or join a walk-in queue, and keep every consultation attached to your health record.
© 2026 Shishu Maa Care. All rights reserved. Shishu Maa Care is a health management platform intended to help you organize and access your health information — it is not a substitute for professional medical advice, diagnosis or treatment. Always consult a qualified healthcare provider.